✔ Two-way reviews
✔ Matched job verification
✔ Fair & balanced feedback
✔ Built for trust
THE PROBLEM
The industry is unbalanced
Current platforms only tell half the story. FairRate fixes that.
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Trades deal with late payments and timewasters
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Late or unpaid invoices
Last-minute cancellations
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Customers risk hiring unreliable trades
Hard to find reliable trades
Poor communication and missed expectations
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Current systems are one-sided
Only customers leave feedback
No accountability for both sides
HOW IT WORKS
Only matched reviews go live
Customer and trade must both submit using the same job. Otherwise, it won’t be published.
Job completed
Once the job is finished, both sides are invited to share their experience.
1
Both Sides Leave a Review
The customer and tradesperson each leave a structured review using the same job reference.
2
Ratings Are Calculated Fairly
The review is only published once both sides have submitted and the job reference matches.
3
REAL REVIEWS
Building Trust Between Customers and Trades
FairRate helps create a more balanced review system where both customers and tradespeople can share their experience after a completed job.
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Transparent feedback from both sides
Helps identify reliable customers and trades
Supports fairer ratings and better decisions
Trade Review
Smooth Touch Plastering
Trade Score: 9.5 / 10
Customer Score: 8.5
Customer: J. Smith (EN3)
Coverage Area
North London / EN1–EN5
Communication
★ ★ ★ ★
Reliability
★ ★ ★ ★
Quality of Work
★ ★ ★ ★ ★
Payment / Pricing
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Professional service, clear communication, and the job was completed to a high standard.
VERIFIED REVIEWS
Latest Verified Reviews
Reviews are only published once both parties have submitted and verified
Verified matched review
Smooth Touch Plastering
Trade Score: 9.5 / 10
Customer Score: 8.5
Customer: J Adam (EN3)
Trade Coverage: North London (EN1–EN5)
Job reference: FRT-1001
Great communication and the job was completed exactly as agreed. Smooth process from start to finish.
Verified matched review
Northside Electrical
Trade Score: 9.5 / 10
Customer Score: 8.5
Customer: A Smith (EN3)
Trade Coverage: North London (EN1–EN5)
Job reference: FRT-1001
Reliable, professional and easy to work with. Clear updates throughout the job.
Verified matched review
Greenline Plumbing
Trade Score: 9.5 / 10
Customer Score: 8.5
Customer: A Rondri (EN3)
Trade Coverage: North London (EN1–EN5)
Job reference: FRT-1001
Work was completed on time and the process felt clear from start to finish.
Verified matched review
Prime Build Services
Trade Score: 9.5 / 10
Customer Score: 8.5
Customer: M Strange (EN3)
Trade Coverage: North London (EN1–EN5)
Job reference: FRT-1001
Clear pricing, good communication and a professional finish on the job.
Verified matched review
FixRight Carpentry
Trade Score: 9.5 / 10
Customer Score: 8.5
Customer: M Zakshan (EN3)
Trade Coverage: North London (EN1–EN5)
Job reference: FRT-1001
Professional service and very easy to deal with. The job was handled smoothly.
Verified matched review
City Heating Co.
Trade Score: 9.5 / 10
Customer Score: 8.5
Customer: J Adam (EN3)
Trade Coverage: North London (EN1–EN5)
Job reference: FRT-1001
Friendly, reliable and completed the work as promised. A smooth experience overall.
